Accessing our services

Accessing our specialist mental health services

To access specialist services (also known tertiary services) like the ones listed on our website you need to begin by seeing your GP (primary care).

Your GP will help you as much as they can. If your GP feels that you need additional mental health services that they cannot provide, they may refer you to your local community mental health team (this is also known as secondary care), who will arrange your treatment with your local community mental health services.

SLaM offers local community mental health services for people living in Lambeth, Southwark, Lewisham and Croydon. All of the information about SLaM’s community services can be found here.

If your community mental health team (secondary care), feel that you need more help than they can provide, they may refer you to a specialist service (tertiary care), like the ones listed on this website. In this case, your community mental health team also has to apply to your local Clinical Commissioning Group (CCG) for funding for your specialist referral.

Please note:

  • On the main page for each of the services on this website, you will find the list of professionals who can refer to that particular specialist service. The professional that makes the referral also needs to arrange funding approval from your CCG.
  • If your local CCG does not approve the funding for your referral, there is nothing we can do to influence this. This decision is made by your local CCG and you would need to contact your GP and community mental health team for further support.
  • We cannot offer informal advice or recommendations via phone or email. The only way of accessing our specialist services is via the process above. Our involvement begins when we receive a funded referral to one of our specialist services. Prior to this, we cannot offer any assistance.
  • Please don’t email us your personal case history and personal information; we cannot offer advice outside of a formal, funded referral for an assessment.

Frequently asked questions

There are currently no items the FAQ.

If you have a question please feel free to contact us.

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