For carers

We know that carers play a vital role in supporting people with mental health problems. As well as providing care and treatment for the people who use our services, we are also here to support you, the carer.

You can find out more about the support we offer carers in this informative video.

Below are the answers to some of the most frequently asked questions we receive from carers in our national services. If you have a question that is not answered below, please contact us.

Frequently asked questions

Who can refer to the national services?

How can I get in touch with a national service?

How can I find out if a referral has been submitted?

What happens after a referral has been submitted?

When will the patient or carer be contacted after the referral has been submitted?

Do you accept privately funded referrals?

What can I do if the referral funding is refused?

Do you accept referrals from outside the United Kingdom?

What are care options?

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